Cancellation policy


At Plant Organics, we strive to keep our subscription experience flexible and simple while allowing our kitchen team enough time to prepare fresh meals and manage weekly production schedules.

Please review our cancellation guidelines below.

Weekly Subscription Cancellation

Customers enrolled in a weekly subscription must submit cancellation requests at least 1 week in advance of their next scheduled billing or delivery date.

If a cancellation request is submitted after the cutoff period:

  • The upcoming order may still be processed and charged

  • Cancellation will apply to the following delivery cycle

Monthly Subscription Cancellation

Customers enrolled in a monthly subscription must submit cancellation requests at least 1 month in advance of the next billing cycle.

If cancellation is requested after the required notice period:

  • The next monthly charge may still be processed

  • Cancellation will take effect after the current billing cycle ends

How to Cancel

Subscriptions can be canceled through your customer account dashboard.

Customers may also contact our support team for assistance with:

  • Subscription cancellations

  • Pausing deliveries

  • Skipping weeks

  • Updating plans

Pause or Skip Anytime

Not ready to fully cancel?

Customers may pause or skip deliveries before the weekly cutoff deadline:
Wednesday at 10:00 AM

This allows you to maintain your account while temporarily stopping deliveries.

Order Cutoff Reminder

Because all meals are freshly prepared to order:

  • Changes made after the cutoff deadline may not apply to the upcoming delivery cycle

  • Orders already processed or prepared may not be eligible for refunds

Refunds After Cancellation

Once an order enters production or shipment preparation, it may no longer qualify for cancellation or refund.

Please review our Refund Policy for additional information regarding refunds and order issues.

Need Help?

If you have questions about your subscription or need assistance managing your account, please contact our support team.

We’re happy to help 💚