Shipping policy

Shipping & Delivery

Welcome to Plant Organics 🌿

We deliver fresh, chef-prepared meals directly to your door with quality, freshness, and convenience in mind.

Delivery Schedule

All meals are freshly prepared and delivered weekly.

  • Orders close every Thursday at 10:00 AM
  • Deliveries are made every Monday
  • All meals are prepared fresh weekly and are never frozen.

Any changes to your upcoming order, subscription, address, or meal selections must be made before the Thursday 10:00 AM cutoff.

Fresh Delivery Promise

Your meals are:

  • Freshly prepared each week
  • Never frozen
  • Packed in insulated, temperature-controlled packaging
  • Carefully sealed to maintain freshness

Please refrigerate your meals immediately upon delivery.

Delivery Areas

Plant Organics currently delivers only to Broward County and Palm Beach County, Florida.

Delivery availability may vary by ZIP code. Your delivery eligibility will be confirmed during checkout.

Reoccuring Subscription Deliveries

Plant Organics operates on a recurring subscription schedule.

Your selected meal plan will automatically repeat based on the dietary preferences and recurring schedule you choose at checkout, unless you make changes, skip a delivery, or cancel your subscription.

Please note: If there are limited meal options available for your selected dietary needs, some meals may repeat.

You can:

  • Pause your subscription
  • Skip a week
  • Update your meal selections
  • Change your delivery address
  • Cancel your subscription

All changes must be made by Thursday at 10:00 AM.

Shipping Fees

Any applicable delivery or shipping fees are calculated at checkout based on your delivery location and order details.

Available promotions or subscription discounts will automatically apply when applicable.

Delivery Instructions

Please make sure your delivery information is accurate and complete.

You may include:

  • Gate codes
  • Apartment or unit numbers
  • Delivery notes
  • Preferred drop-off instructions

Plant Organics is not responsible for delays or failed deliveries caused by incorrect or incomplete delivery information.

Missed Deliveries

If a delivery cannot be completed because of an incorrect address, restricted access, customer unavailability, or unsafe delivery conditions, the order may not be eligible for replacement or refund.

Because our meals are perishable, we cannot guarantee product quality if meals are left unrefrigerated for an extended period.

Tracking & Delivery Updates

Depending on your account and delivery service, you may receive:

  • Delivery updates
  • Tracking notifications
  • Estimated delivery windows

Notifications may be sent by email or SMS.

Weather & Delivery Delays

Severe weather, natural disasters, carrier interruptions, or other circumstances outside our control may occasionally affect delivery timing.

While we work to minimize delays, Plant Organics is not responsible for delays caused by circumstances beyond our control.

Food Safety

For the best quality and safety:

  • Refrigerate meals immediately upon arrival
  • Follow the recommended storage and consumption dates
  • Follow all heating and storage instructions provided

If your package arrives damaged or compromised, please contact us within 24 hours of delivery.

Need Help?

We're here for you. 🌿

For questions about your order, subscription, shipping, or delivery, please contact our support team through our Contact Page or email us directly.

Thank you for choosing Plant Organics! 💚